Public record
Corrections
FirmFax describes 71 firms using what those firms publish. Sometimes we read a page wrong, and sometimes a firm changes a term before we notice. If we have your rules wrong, this is how you tell us — and every correction that arrives is recorded here, including the ones we checked and did not act on.
Channel opened September 6, 2026 · 0 received to date
Send one
Three things, in one email
There is no form here. FirmFax is a static site with nothing behind it to catch a submission, and a form that quietly drops what you typed would be worse than no form at all. Corrections go to a mailbox a person reads:
Three things make a correction actionable, and all three are needed:
- 1. The claim. The FirmFax page it is on and the sentence or figure that is wrong. A link and a quote is enough.
- 2. What is correct. The actual term, in the form it should be recorded — the number, the percentage, the policy as it stands.
- 3. The page that shows it. A link to the firm’s own published page carrying that term, and the line on it we should be reading. This is the part that does the work.
The third point is not a formality. We verify a correction against the firm’s own published page, never against the email that reported it, because a reader can check a page and cannot check our inbox. A claim without a source is still logged, still read, and still useful as a pointer — it is simply recorded as a claim rather than published as a fact.
If the page that proves it is behind a login or a checkout, say so and send what you can. A screenshot is not a source we can cite, but it tells us where to look, and several of our own gaps have been exactly that.
What we act on
- A rule, price, fee, account size, drawdown figure or payout term we have recorded wrongly.
- A term that has changed on the firm’s side, with the page that now states the new one.
- A source link on a firm page that points at a document the firm has retired or replaced.
- A product we list that no longer exists, or one we have missed entirely.
- Anything on the rule-change log attributed to a firm that the firm did not do.
What we will not act on
- Change the score. Scores are computed from the data by published code. Correct the data and the score follows; there is no path that edits a score directly.
- Remove a red flag. A red flag is removed when the thing it describes is no longer true on the firm’s own pages, and the page showing that is the request we can act on.
- Soften how a rule is described. We describe published terms in plain words. If the wording misstates the term, show the term; if it states it accurately, tone is not a correction.
- Take a firm out of a comparison. Inclusion is not a commercial decision, so it is not a commercial request either.
- Trust an email over a page. A claim we cannot check against something the firm has published cannot be verified by us or by a reader, so it is logged as received and left as a claim.
What happens next
Within 5 working days
One person reads this mailbox, so the commitment is deliberately one that survives a busy week: within 5 working days a correction is either resolved and published in the log below, or listed there as open with the date it arrived. We do not promise a same-day reply and will not pretend otherwise. Claims about a term that costs a trader an account — drawdown, daily loss limit, consistency rule, news policy, payout mechanics — are read first.
Verification is the same pass the site runs on itself every morning: we open the firm’s page, read the term, and compare it with what we stored. A dedicated policy page beats a summary that links to one, and where two of a firm’s own pages disagree we change nothing and publish the contradiction — that is a finding, not an obstacle.
Where a correction goes
Into the data, then into the tape
An accepted correction changes the stored value for that firm. Everything downstream — the firm page, the comparison tables, the grade — is computed from that value, so a score moves only as a consequence of the data moving. There is no route that edits a score directly, which is why asking for one is the one request this channel cannot process.
It then appears on the rule-change log as a record correction, dated the day we corrected it and marked as our fix rather than as something the firm did. If a correction we published later turns out to be wrong, the entry is struck through and kept rather than deleted. Being seen to be wrong in public is the point of the exercise.
Conflict of interest
A paying firm gets the same treatment
FirmFax earns a commission from 24 of the 71 firms it lists, which is set out in full on the disclosure page. A correction from one of those firms is checked against its published pages on exactly the same terms as a correction from a firm that pays us nothing, and is refused on the same terms too. Every row below is marked with whether we have a commercial relationship with that firm, so the two groups can be compared rather than taken on trust.
The log
Every correction received
0 entries · opened 2026-09-06
Nothing here yet. This channel opened on September 6, 2026 and no correction has been submitted since. An empty log is a statement about the channel’s age, not about our accuracy. Errors we have found in our own work are listed in their own section on this page, and the rule-change log records corrections to firm data. One study on this site is an audit of prices we could not source. The first entry here will appear the day someone sends one, whatever it says about us.
Corrected. The evidence held up and our record changed.
Partly corrected. Part of the claim was supported by the firm’s own page; the rest was not.
No change. We re-read the firm’s own pages and our record already matched them, or the claim came without a source that supported it.
Open. Received and being checked. The date it arrived is printed either way.
Our own errors
Errors we found in our own work
Errors FirmFax found in its own published work, with no one reporting them. They are kept apart from the log of corrections received and are not counted in it.
FirmFax’s pages showed some firms’ minimum days to pass an evaluation as trading days, where the firm’s page counts a different kind of day: winning days, which meet a profit condition the firm sets. Those figures now show the kind of day the firm counts, at Blueberry Funded, City Traders Imperium, For Traders, Funded Futures Network, FXIFY, The5ers and Top One Trader. Where FirmFax has not confirmed which kind of day a figure counts, the figure no longer states one. No score changed.
FirmFax’s pages showed a wait of 14 days before a first payout for The5ers as a whole and for each listing without a figure of its own, including High Stakes, because those listings fell back to the firm’s figure. The figure came from The5ers’ Bootcamp FAQ, “First payout can be requested 14 days after receiving a funded account”, which is about the Bootcamp program. FirmFax now records the 14 days for Bootcamp and holds no figure for the firm as a whole. No score changed.
On FirmFax’s firm pages for Audacity Capital, Blue Guardian, Dominion Funding, E8 Markets, Finotive Funding, Fintokei, FTUK, Funded Crypto Family, Funding Traders, FXIFY, Goat Funded Trader, Maven Trading, Sure Leverage Funding, The5ers and Top One Trader, the “Strictest” daily loss limit named a plan whose limit was not the strictest of the firm’s plans. Where plans scored the same on that rule, the page took whichever plan was listed first. Those pages now show the strictest limit and the plan it belongs to. For Apex Trader Funding and AquaFunded Futures, whose plans’ limits cannot be put in order, the line is removed. No score changed.
FirmFax’s page for AquaFunded Futures showed two more rules taken from help.aquafunded.com, the same help site behind the platform list corrected on 27 September, not from AquaFunded Futures’ own help centre. It said expert advisors were allowed, where AquaFunded Futures’ own help centre says automated systems are “strictly prohibited across all AquaFutures account types”. It also said news trading was allowed outside a 5-minute window around high-impact news, for the firm and for both of its plans, where AquaFunded Futures’ own pages say “News trading is allowed”. FirmFax now records both from AquaFunded Futures’ own pages. Removing the help.aquafunded.com pages left each plan with fewer cited pages, and the score counts cited pages, so the score for the firm and for each plan moves from 62 to 60. The grade stays C. An earlier version of this notice said that no score changed.
From 6 September 2026, FirmFax showed a red flag on P1 Futures saying that the review volume advertised on the firm’s homepage did not match the public review profile it pointed to. That comparison relied on a count from a third-party review platform. FirmFax’s rule is to publish a claim about a firm only when the firm’s own pages support it, and FirmFax does not publish review counts. The red flag is withdrawn, and any effect it had on P1 Futures’ score is removed with it.
From 3 September 2026, FirmFax’s page for Funded Trading Plus repeated an unconfirmed claim from public trader reviews about the firm’s ownership and the speed of its payouts. FirmFax’s rule is to publish a claim about a firm only when the firm’s own pages support it. The sentence is withdrawn.
FirmFax withdrew three statements about FundingTicks that rested only on press reports, not on the firm’s own pages: a red flag reading “Reported retroactive rule changes before shutdown.”, and two rule-change log entries, dated 1 December 2025 and 1 January 2026, that attributed retroactive rule changes and the reasons for its shutdown to outside reports. FirmFax’s rule is to publish a claim about a firm only when the firm’s own pages support it. The withdrawal is not a finding on whether those reports were accurate. The record that FundingTicks is winding down stays, on the firm’s own words: “as a strategic decision, we are winding down FundingTicks' operations.”
FirmFax’s page for AquaFunded Futures listed Match-Trader, TradeLocker, MetaTrader 5 and cTrader as its platforms, for the firm and for both of its plans, and described it as best for cTrader users. That list came from help.aquafunded.com, not from AquaFunded Futures’ own help centre. FirmFax now records Tradovate and NinjaTrader, the platforms named together in AquaFunded Futures’ own platform overview. The firm’s pages also mention platforms FirmFax has not yet recorded, so this list is not complete. Because the number of platforms counts toward the score, and only recorded platforms are counted, the score for the firm and for each plan moves from 68 to 62, and the grade stays C.
For about 22 minutes on 26 September 2026, 49 rule rows on 36 firm pages showed a value without the number of plans it covered. Each value was recorded for some of a firm’s plans on sale and not recorded for the rest, but the row read as though it applied to every plan: FTMO’s minimum trading days, for example, read “4”, when we had recorded 4 for one of its two plans. The rows were the daily loss limit (17), minimum trading days (15), consistency rule (14) and overnight holding (3). Each now gives the count and names the plans not recorded. Compare pages, the answers to common questions and scores were not affected.
FirmFax showed Topstep as Verified from 5 September 2026. On 26 September we read the live pages of Topstep and 17 other firms by hand and found recorded claims that our automated check had counted as confirmed, but that the pages do not fully support. The Verified tag is withdrawn, and no firm holds it until its live pages have passed a review by hand. The same review showed that a sentence on our methodology page was wrong: it said that whenever a claim the check found ambiguous had been traced by hand, our stored value was right. In that review, 10 of 22 such claims were not right. The sentence is withdrawn. Until 26 September 2026, our disclosure page also said that verified meant every checked claim was confirmed against the firm’s own pages. That line is withdrawn, and the page now points to the methodology.
FirmFax published wrong dates on eight firm pages. Eight plan retirements at For Traders, MyFundedFutures, OANDA Prop Trader, Traders4Traders and Top One Trader were dated one day late, because retirements recorded in the evening carried the next day's date. Each now shows the correct date, and the eight rule-change notices that carried those dates were corrected to match. Separately, the "Last reviewed" date on the Alpha Futures, Earn2Trade and The5ers pages was moved to 24 September although no review took place that day. They now show their last reviews: 23 September, 18 September and 18 September.
How the scores are computed is written out in the published methodology. What we have already corrected in our own record is on the rule-change log, and how the site makes money is on the disclosure page.